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Novel Coronavirus (COVID-19) County Preparedness Update

Escambia County continues to stay in daily contact with the Florida Department of Health in Escambia County, the lead agency, to provide accurate information about the Coronavirus (COVID-19) to the public. Help us spread facts, not fear.

Learn more about test site information.
Learn more about vaccination information.
Learn more about prevention, resources, latest news and more.
View the Escambia County COVID-19 Dashboard.

 
 
 
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Customer Service Satisfaction Survey

The Escambia County Board of County Commissioners cares about the quality of service our citizens receive and values your input. Please take a moment to complete the Customer Service Satisfaction Survey found below to help us improve and serve you better. The survey is anonymous. We encourage you to answer all questions honestly and constructively.
In this instance, how did you come in contact with our staff?



If you had a problem, was your issue resolved?



I was greeted in a timely, friendly and professional manner.





The individual helping me was knowledgeable in his/her field.





Staff took time to listen to my concerns and I was able to ask questions.





I was given clear and concise information.





If needed, the employee followed up or efficiently transferred me to another department.





My needs were handled in a timely, professional and efficient manner.





I would feel comfortable using this service again.





How would you rate the overall quality of the service you received?




Would you like a supervisor to contact you about your experience? If yes, please provide your contact information.

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The mission of Escambia County government is to provide efficient, responsive services that enhance our quality of life, meet common needs and promote a safe and healthy community.

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

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